Our promise: All your emails are going to be replied within 2 business days!

Tech support: techsupport@apecsoft ,Sales support: sales@apecsoft.com

1. I don't have a credit card. Is it possible to buy your product with PayPal?

A: Yes, you can. To pay us by PayPal with USD only. Once you click "Place Your Order" you will be provided with information for making your payment using PayPal. By clicking on the "Buy Now" button on that page, you will be directed to the PayPal website to make your payment.

2. How to feed back order related questions?

A: You call us by Toll Free Number in the US is 1-877-353-7297. Internationally you can reach us at 1-(952) 646-5331.

Also you can send a Fax to us : Our Toll Free Fax Number in the US is 1-800-442-3172.
Internationally you can fax us at +1 952-646-5604 .

3. How to feedback technical questions?

A:Your supports and suggestions will make our software better, so please don't hesitate to contact us if you have any suggestions or questions.

Please include the information in your e-mail as following:

• Which kind of information you want to talk about?
  Suggestions, Bugs, Praise
• Which aspect of our services would you comment?
  Software, Website, Technical Support, Online Upgrade, Others
• Please write down your comments detailed.
• Please write down the software version information
  Personal, Professional or Trial version.
• Please tell us your computer configuration
  CPU, Operating System, Network Information, etc.
• Please tell us what other softwares you have installed in your computer. They may conflict with our software.
• Please tell us how we can contact you
  Your username, E-mail address, telephone number or Fax.